FAQ
Frequently Asked Questions
Find answers to common questions about 1-on-1 video chat.
1-on-1 video chat is a service that lets you have real-time face-to-face video conversations with people from around the world. It works directly in your web browser and uses your device's camera and microphone.
Visit this website, review the information about the service, then click the Start button to enter the video chat application. Once there, allow camera and microphone permissions when prompted, and you can begin your conversation.
Yes. Video chat requires both a camera and a microphone to work. Most laptops, tablets, and smartphones have built-in cameras and microphones. Desktop computers may need external devices.
If your camera is not working, check that: (1) your browser has permission to access the camera, (2) no other application is using the camera, (3) your device's camera is not physically blocked, and (4) you are using a supported browser.
Do not share sensitive personal information such as your address, financial details, or passwords. Avoid sharing your phone number, email, or social media accounts with people you have just met. You control camera and microphone access through your browser settings.
You can access the service from desktop computers, laptops, tablets, and mobile phones using a modern web browser such as Chrome, Firefox, Safari, or Edge. A stable internet connection is recommended.
Yes. This service is strictly for adults aged 18 and over.
An unstable connection can be caused by slow internet, network congestion, or using an outdated browser. Try: (1) switching to a more stable network, (2) closing other bandwidth-heavy applications, (3) updating your browser, or (4) moving closer to your Wi-Fi router.
You can reach our support team through the Contact page. Please include a clear description of your issue so we can help you effectively.
The video chat application (B Site) may require you to follow its own registration or entry process. This website (A Site) provides information and guides about the service. Click Start to enter the application and follow the on-screen instructions.